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Do you accept offers?
Will you do a trade or buy similar items?
Why do items say the sale is final?
Free Shipping! No shipping amount stated does not mean Free Shipping.
What is a (lot) discount vs. a shipping disount?
Do you ship internationally?


Do you accept offers?
You may make an offer on any items listed. If the offer is reasonable it may be accepted. We are not obligated to accept any offer made. The item will need to be purchased and paid for the day the offer is accepted with Paypal or Google within 24 hours of acceptance. If not the offer will be voided. We will not accept delayed payment by check or money order for items being sold through offers. Our products are sold on other venues and are being sold for full price and if a product is to be discounted it needs to be paid that day. If the product sells on another venue before the buyer making the offer has paid for the product it will be sold to the buyer paying the higher price. Thus, the offer will be voided and the buyer making the offer will be notified that the sale is cancelled. If an item is listed on an auction we will not accept offers for that product and we will inform you of this and where you can bid on the item. If you have any questions don't hesitate to email us at: rykartiques@yahoo.com

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Will you do a trade or buy similar items?
Our inventory is very extensive. We have only listed a small number of items here on Ecrater. We also sell on other venues. Many items that we have in inventory have not been listed on any sites as of yet. For lack of time and energy. For many years we have sold on the internet and have done shows and flea markets. We do not trade products. We are in the business of selling. We do not buy similar products that we have listed nor do we give appraisals on such items.

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Why do items say the sale is final?
Unless stated otherwise the product is sold as per the description and the sale is final. If our description is grossly misrepresented we will refund the purchase price of the item and the shipping. It is up to the buyer to ask questions if they have any doubts or concern with the item description. Or if there are certain characteristics they want or do not want the item to have. Please never assume! We try to describe all items as accurately as possible. But....we are human! We do not always describe every manufacturing flaw depending on the size. Not every bubble, straw mark or mold mark may be described. Having not described these flaws does not warrant an item deemed grossly misrepresented. Items are preowned and may show some light usage. Dated pictures of all items are taken the day of shipping. We do this to avoid buyers from trying to return items that are not ours. Also, to show that the item described is the item being shipped and the date is documented along with the pictured shipping label. We will only allow 24 hours from the date the item was received for the buyer to contact us stating the item had been grossly misrepresented. The buyer will need to return the item and be received by us within (5) days of notification of misrepresentation. We will then check for our mark to make sure that the item sent back was the original item and we will examine the product for the misrepresentation. Any damage done to the product will be observed using the detailed pictures that were taken the say of shipping. If the product returned is the original and we find that the item had been grossly misrepresented we will return the purchase price and refund the shipping and insurance within (48) hours of receipt of item. We will not give partial refunds. Meaning the product will not be discounted for any reason. We will stand firm on our description. If there is more then (1) piece/ item to the product all the pieces will need to be returned for the refund.

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Free Shipping! No shipping amount stated does not mean Free Shipping.
Only products that state Free Shipping are shipped for free. You will see FREE SHIPPING in the title and it will also be stated in the listing and will require immediate credit card payment. eCater's shipping matrix is not designed to show the shipping total for all US zones. Some sellers use a blanket amount for the entire US. We do not! We do not want buyer's to pay more for shipping then they need to. There are no handling fees charged. Items are shipped for the actual price unless otherwise stated. Shipping fee stated in the matrix: With certain exceptions. The (1) pound USPS Priority rate is standard for all domestic US states. Cost $5.00. Shipping total generally stated. There will be some products that will require insurance and the insurance cost will be added to the basic $5.00. That information is also provided in the listing. Items selling for $50.00 and under with insurance required are insured at the buyer's expense for an additional $1.75. Insurance cost will increase depending upon the products selling price. The rate increases if the product sells for $50.01 and over. The USPS rates vary from state to state. The only rate that is standard and will apply to all domestic US shipping is for items that weigh (1) pound or less. The shipping cost for a product weighing (1) pound or less is $5.00 shipped USPS Priority. If shipped to Hawaii, Alaska or Puerto Rico there is an additional charge. We request buyer's to email zip code, city name and state before purchasing. We will then place the shipping total including insurance into the shipping matrix on the listing. The buyer will be quoted the shipping and insurance cost by email and informed of the product availability. In order for us to give you the cheapest shipping possible we do not include an amount in the shipping matrix unless it is standard for the entire domestic US.

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What is a (lot) discount vs. a shipping disount?
You will see this on all FREE SHIPPING listings. If a FREE SHIPPING listing does not have a (lot) discount stated please let me know. It may have been missed. *********************************************** Basically, the more you buy the less it will cost you for all the items. You will save up to 30% when purchasing many FREE SHIPPING items qualifying for a (lot) discount. This can also be referred to as a bundle transaction. *********************************************** The difference between a (lot) discount and a shipping discount is the size and weight of the products being purchased. *********************************************** For the most part FREE SHIPPING items can be shipped First Class vs. shipping discount items that vary in size and weigh over one pound with shipping calculated by the USPS by zones. Example: a (2) pound box can be shipped to some zones for $4.80 and the same box can cost $8.00 or more to other zones. *********************************************** Anytime that you will be purchasing more then (1) item...please let us know in advance before paying with Google or PayPal for each individual item. This will prevent having to do refunds or cancelling transactions in order to send a corrected invoice giving you the best shipping discount. *********************************************** If you need any further explantion feel free to email.

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Do you ship internationally?
Yes, we will ship to most countries that accept PayPal. Please contact us with your city and country name and we will let you know if we can ship and what type of payment is accepted.

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Last Updated: 5 Aug 2011 21:29:31 PDT home  |  about  |  terms  |  contact
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